Refund policy

Return & Refund Policy

Thank you for shopping with [Store Name].

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our policy below.

Returns

  • Returns are accepted within 14 days of receiving your order.

  • Items must be unused, in their original condition, and in the original packaging.

  • Certain items such as personal care products, intimate items, and customized products cannot be returned.

Refunds

  • Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping charges are non-refundable unless the item received is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Contact

For any return or refund inquiries, please contact us at:

Email: support@[yourdomain].com